1. Who We Are
This Privacy Policy explains how Your Business LLC, doing business as Your Business ("we", "us" or "our"), handles personal information when you visit our website, book an appointment, fill in a form, or communicate with us by phone, email or text message.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
Information you give us
- Your name, email address and phone number
- Details you share when you book a call, fill in a form or send us a message
- Your text message consent choices and the date you gave them
- Information needed to provide a service you request, such as appointment details
Information collected automatically
- Device and browser type, pages visited and the time of your visit
- Your approximate location based on your IP address
- Information from cookies and similar tools, explained in section 6
3. How We Use Your Information
- To respond to your questions and requests
- To schedule, confirm and remind you about appointments
- To provide, manage and improve our services
- To send messages you have agreed to receive, by email or text
- To keep our website secure and understand how it is used
- To meet our legal and accounting obligations
4. Text Messages (SMS)
If you give us your mobile number and agree to receive text messages, for example by checking a consent box when you book an appointment or fill in a form, we may send you messages about your appointments, requests and account. If you separately agree to marketing messages, we may also send occasional offers and updates.
- Consent to receive text messages is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to any message at any time to opt out. We will send one message confirming you have been unsubscribed and no further messages after that.
- Reply HELP for help, or contact us using the details in section 11.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
7. Security and Retention
We use reasonable safeguards to protect your information, including secure connections and limited access for our team. No method of sending or storing data is completely secure, so we cannot promise absolute security.
We keep personal information only as long as we need it for the purposes in this policy, or as long as the law requires.
8. Your Choices and Rights
- Ask us for a copy of the personal information we hold about you
- Ask us to correct or delete your information
- Unsubscribe from emails using the link in any email we send
- Stop text messages at any time by replying STOP
Depending on where you live, you may have other rights under local law. To make a request, contact us using the details below and we will respond within a reasonable time.
9. Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
10. Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it last changed. Continued use of our website or services after a change means you accept the updated policy.
11. Contact Us
Questions about this policy or your information? Reach Your Business at:
- Email: [email protected]
- Phone: (555) 010-0123
- Hours: Monday to Friday, 9am to 5pm
You can also read our Terms of Service.